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Make a Booking Now!
Ty Castell Guest House in South Wales
Contact us at tycastellguesthouse@yahoo.co.uk or 02920884112, or Mobile: 07980943883, with your preferences i.e. date(s), choice of room(s), twin/double and contact details. Check your spam/junk box as some of our email responses go unnoticed.
Standard room rates for one night, summer 2010:
A full breakfast is provided at higher rates. There are also 'half breakfast' and 'no breakfast' options.
- Single: £40.00 - £55.00
- Twin / Double: £55.00 - £75.00
- Triple: £80.00 - £100.00
- Family Room: £75.00 - £95.00 (Depending on number and age of children)
Rates may be higher for special events e.g. Big Cheese, concerts and sports events in Cardiff. Discount is offered to bookings of three or more nights. Longer term and multiple room booking rates can be negotiated.
PAYMENT:
We are now able to take debit or credit card payments. Please call [00 44] 02920884112, to provide card details.
DEPOSITS:
Non-refundable minimum payment equivalent to one night's stay. Special event weekends should be paid in full. Advanced payments for longer term stays discussed at time of booking.
The full balance should be paid within 24 hours of arrival. Payments can not be made before 0930 owing to breakfast servings.
Confirmation of your booking will be sent by email (be sure to provide an email address contact).
TERMS & CONDITIONS
WE WISH YOU TO HAVE A COMFORTABLE AND PLEASANT STAY.
BY BOOKING ACCOMMODATION, IT IS UNDERSTOOD THAT THE CUSTOMER ACCEPTS OUR TERMS & CONDITIONS.
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NON-SMOKING ROOMS
THE LAW [AND BUSINESS INSURANCE] REQUIRES THAT THE GUEST HOUSE IS A NON-SMOKING PROPERTY. THIS ALSO MEANS THAT IS NOT PERMITTED TO SMOKE OUT OF WINDOWS - OUR NEIGHBOURS MIGHT BE QUICK TO INFORM US IF THIS IS HAPPENING.
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RESPECT AND CONSIDERATION TOWARDS OTHER GUESTS AND THE FAMILY HOME
PLEASE BE MINDFUL NOT TO USE INAPPROPRIATE LANGUAGE AND MAKE UNDUE NOISE. DRESS APPROPRIATELY FOR BREAKFAST. CUTLERY AND CROCKERY SHOULD NOT BE TAKEN FROM THE BREAKFAST ROOM. THE KITCHEN IS A PRIVATE AREA; AS IS THE LOUNGE UNLESS OTHERWISE INDICATED.
I OPERATE THE PREMISES AS A GUEST HOUSE AND FAMILY HOME; THERE WILL BE CHILDREN AROUND BUT NOT ALL OF THE TIME. EVERY ENDEAVOUR IS MADE TO SATISFY GUESTS EXPECTATIONS AND MEET THE 4* GRADING CRITERIA (NOT NECESSARILY IN ALL ASPECTS) FOR A GUEST HOUSE, BUT PLEASE APPRECIATE THAT WE ARE NOT RUN ALONG THE LINES OF A 4* HOTEL.
I AM REMINDED OF A NOTICE I HAVE SEEN ELSEWHERE WHICH SAYS: IF YOU LIKE WHAT WE OFFER TELL YOUR FRIENDS, IF YOU HAVE A COMPLAINT PLEASE TELL US.
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DAMAGE/LOSSES
GUESTS WILL BE LIABLE FOR ANY LOSS, DAMAGE OR PERSONAL INJURY THEY MAY CAUSE OR INCUR AT THE PREMISES. WE CANNOT ACCEPT RESPONSIBILITY FOR YOUR LOSSES WITHIN THE PREMISES OR IN THE CAR PARK. PLEASE LOCK YOUR ROOM, FRONT DOOR AND CAR.
THERE IS A COVER CHARGE OF £10.00 IF ROOM KEYS ARE LOST.
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TAKE-AWAY MEALS
TAKE-AWAY MEALS AND DRINKS MAY BE CONSUMED IN THE ROOMS BUT PLEASE TAKE UTMOST CARE TO AVOID ANY SOILING OR STAINING OF BEDDING AND CARPETS. THERE ARE SEVERAL PUBS, RESTAURANTS AND FAST FOOD OUTLETS WITHIN A 5 MINUTE WALK OR DRIVE FROM THE PREMISES. WE WILL GLADLY POINT YOU IN THE RIGHT DIRECTION.
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CHECK-IN TIME
MONDAY - THURSDAY FROM 3.30 PM
FRIDAY - SUNDAY FROM 2.00 PM [EARLIER IF REQUESTED FOR SPECIAL OCCASIONS, WEDDINGS ETC]
[LUGGAGE CAN BE DROPPED OFF EARLIER BY ARRANGEMENT. PLEASE ADVISE ON ESTIMATED TIME OF ARRIVAL]
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CHECK-OUT TIME
IF A ROOM IS TO BE OCCUPIED ON THE SAME DAY BY NEW GUESTS THEN WE HAVE TO ASK YOU TO VACATE BY 10.30.
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BREAKFAST TIME
PLEASE CLARIFY TIMING OF YOUR BREAKFAST THE NIGHT BEFORE. VARIABLE TIMES MAY BE POSSIBLE ON REQUEST.
MONDAY - FRIDAY 07.30 TO 08.30
SATURDAY - SUNDAY 08.00 TO 09.30
IF WE ARE QUITE FULL, THERE MAY BE TWO SITTINGS.